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Last Updated: 09/11/2023
in Client Guides Introduction: OneDrive and SharePoint use symbols to notify users of file status, sync status, as well as sign-in status. The symbols used by OneDrive and SharePoint are listed below. Why do I have two OneDrive icons? If you...
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Last Updated: 29/04/2024
in Client Guides
Guide Introduction: This guide will take you through how to set up and use Keeper Password Manager. By default Shackleton will deploy down the Keeper Desktop application allowing access to manage the vault for your computer, however this guide w...
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Last Updated: 09/11/2023
in Client Guides Enrollment is the process that registers you as a user in Duo with a device capable of performing two-factor authentication. Duo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client appl...
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Last Updated: 09/11/2023
in Client Guides Guide Introduction: MFA stands for Multi-Factor Authentication and is a security method that is becoming more required as attack methods on users accounts get more and more complex. This takes your normal username and password style security and a...
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Last Updated: 19/10/2023
in Client Guides Guide Introduction: In this quick guide it will take you through what you will find in your Mail Assure email digest reports. These reports contain emails that have been stopped by Mail Assure and put into quarantine for safely checking. Steps: ...
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Last Updated: 23/01/2025
in Client Guides
Guide Introduction: This guide will take you through how to invite an External Guest into your M365 tenant for secure communication and file sharing. Steps: Logging in to the Azure Portal: Open a Web Browser Navigate to https://portal.a...
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The Issue Email security international standards use a variety of mechanisms to look for signs of phishing or spoofing emails. These attacks can use an impersonation of the domain and are usually sent in huge numbers to try and get as many users ...
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Last Updated: 09/11/2023
in Client Guides Introduction: This article will take you through the process to Withhold number for any outgoing calls. Steps: Steps on how to withhold number for calls from Gamma Horizon desktop client or deskphone; On Horizon you can withhold your CLI w...
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Last Updated: 28/02/2024
in Client Guides Guide Introduction: This guide will take you through what you Proofpoint digest will look like and how to interact with it. Steps: Your Digest should look similar to the below layout: Within this Digest you can see in the header who it has b...
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Last Updated: 09/11/2023
in Client Guides Introduction: An Article outlining the process for repairing Microsoft Office to try and correct any errors appearing within any of the Office applications Steps: Note: Before starting Save and close all open documents that are in Word, Excel, ...